Shipping Policy – Orlune

Please review our shipping policy before placing an order. This policy applies to all purchases made through Orlune.

Shipping & Delivery

At Orlune, we work with reliable shipping partners to deliver your home appliance products safely and efficiently. We aim to process and ship every order as quickly as possible.

Delivery times are estimated and may vary depending on your location, product availability, warehouse processing, customs clearance, and logistics conditions.

Order Processing Time

• Processing Time: 3–7 business days
• Estimated Shipping Time: 14–30 business days

Processing time includes order confirmation, product inspection, packaging, and dispatch preparation. For home appliance products, additional time may occasionally be required for quality checks or secure packaging.

International Shipping

We offer worldwide shipping to most countries and regions.

Please note that customs duties, import taxes, VAT, or other local fees may apply depending on your country or region. These charges are the responsibility of the customer and are not included in the product price or shipping fee unless otherwise stated.

Product Compatibility Notice

Some home appliance products may have different plug types, voltage requirements, or power specifications depending on the destination country. Please check the product details carefully before placing an order.

If you are unsure whether a product is suitable for your region, please contact us before purchasing.

Shipping Delays

While we do our best to deliver orders within the estimated timeframe, delays may occur due to high order volume, customs inspection, weather conditions, carrier delays, holidays, or other unexpected circumstances.

If your order experiences a significant delay, please contact our support team and we will assist you with the latest available tracking information.

Order Tracking

Once your order has been shipped, you may receive a tracking number by email. Please allow some time for tracking information to update after the package has been dispatched.

Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information. Orlune is not responsible for delivery failure, lost packages, or delays caused by incorrect or incomplete addresses provided at checkout.

If you notice an error in your shipping address, please contact us as soon as possible. We will do our best to assist before the order is shipped.

Returns

For details about returns, exchanges, and refunds, please refer to our Return Policy.

Contact Us

If you have any questions about shipping, delivery, tracking, or product compatibility, please contact our support team:

📧 qgnhmtiocru@outlook.com